Frequently Asked Questions
Got Questions? We Have Answers.
General Questions
What services do you provide?
We provide end-to-end electrical services including residential electrification, commercial electrification, industrial electrification, solar rooftop installation, temporary power connections, and transformer approval & installation.
What areas do you serve?
We primarily serve Mysore and surrounding areas within a 30km radius. For projects outside this area, please contact us to discuss availability.
Are you licensed and certified?
Yes. We are a government-approved electrical contractor and our electricians are trained professionals who follow safety standards and code-compliant practices.
Do you have insurance?
Yes, we carry appropriate insurance coverage for our operations and projects.
What are your business hours?
We're open Monday to Saturday from 9:00 AM to 6:00 PM. We're closed on Sundays but offer 24/7 emergency service for urgent electrical issues.
Project & Pricing Questions
Do you provide free estimates?
Yes, we offer free consultations and provide detailed written quotes for all projects at no obligation.
How do you determine project costs?
Project costs depend on factors like project scope, materials required, labor hours, and complexity. After assessing your requirements, we provide a transparent, itemized quote.
What payment methods do you accept?
We accept cash, bank transfer (NEFT/RTGS/IMPS), UPI payments, and other digital payment methods.
Do you require advance payment?
For larger projects, we typically request a 30-40% advance payment to procure materials, with the balance due upon project completion. Terms are clearly mentioned in the quote.
Can project costs change after the quote?
Our quotes are fixed unless there are change orders requested by you or unforeseen site conditions require additional work. Any changes are discussed and approved before proceeding.
Residential Services
How long does a typical house wiring project take?
For a standard 2-3 BHK house, complete wiring typically takes 7-10 days depending on the size and complexity. We provide a detailed timeline in our project proposal.
Can you work in occupied homes?
Yes, for renovation or repair work in occupied homes, we can schedule work to minimize disruption and maintain a clean, safe work environment.
What brands of materials do you use?
We use only certified, reputable brands including Polycab, Havells, Finolex for cables; Legrand, Schneider, Anchor for switches; and Siemens, ABB, Schneider for circuit breakers.
Do you provide warranty on your work?
Yes, we provide warranty on our workmanship. Material warranties are as per manufacturer terms (typically 1-10 years depending on the product).
Solar Services
How much does a residential solar system cost?
A typical 3kW residential system costs approximately ₹1,80,000 - ₹2,10,000 after government subsidies. Final costs depend on system size, components, and installation complexity.
Are there government subsidies for solar installation?
Yes, the government offers subsidies for residential solar installations. We help you with all documentation and subsidy application processes.
What is the payback period for solar investment?
Typically 5-7 years for residential systems, depending on your current electricity consumption and tariff rates. After payback, you enjoy free electricity for 18-20+ years.
What maintenance do solar panels require?
Minimal maintenance—primarily periodic cleaning (2-4 times per year) and annual inspection of connections and inverter. We offer maintenance contracts for hassle-free upkeep.
Emergency Services
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency response for urgent electrical issues. Call 7892506728 for emergency service.
How quickly can you respond to emergencies?
We typically respond within 2 hours for genuine emergencies within Mysore city limits.
Is there an extra charge for emergency service?
Emergency service outside regular business hours may incur additional charges. We'll inform you of any applicable charges before proceeding with the work.
